Dealing with Difficult Employees

Whenever you are promoted, there shall always be several discontented voices - especially from staff members who think that they deserved (entitled to) such promotion rather than yourself. (kind of conflict-of-interest?). If you are unlucky, just like me, I have bypassed several other candidates. Candidates who have stayed there for umpteenth years. As a result, they are resentful, incensed with me – figuratively speaking.

I will be playing Mr.-Nice-Guy for the next quarter or so. Let them get over of the self-denial phase.

After that, you will see the truth-o-meter…

Someone may get burned.

One Liner

An old-timer is someone who remembers every detail of their life story, but cannot remember how many times they have told the same person.

- anonymous -

SOS - Update

Closing date is by 12:00 pm today.

Finally we managed to reach 76 percent of response rate. A very successful SOS.

One of the most controversial questions is Question 73. It asks the respondents to rate the overall "trust and confidence" that they have in each the President, Vice Presidents (collectively), Specific Vice President, head of division, head of department, and finally the immediate supervisor.

Some people will get nasty, while others may switch to defensive mode.

After the presentation to all necessary stakeholders & all Staff, we will handover the findings & recommendations to the Action Planning & Implementation Team.

Conducting the survey is easy; implementing the recommendations is totally different game.

Good luck, dudes!

Staff Opinion Survey

I have been designated as one of the committee members for the Staff Opinion Survey (SOS). After more than three months of working on RFP, evaluation criteria, selection process, awarding contract, detailed administration matters, focus group, culture sort exercise, high level interviews etc, finally today is our SOS day.

It is an on-line, in three different languages & directly link to the Consultant website in UK (for confidentiality purpose). After series of bold teasers (depending on who you talk to), our communication "campaign" is ultimately paid off. I did the FAQs.

As at 5:00 pm - we are at 22 percent completed the survey, 12 percent started but yet to complete.

Well done team. Our target is 7o percent.